About the job

Your new company:

Our client is looking for a Program Clerk to join their team in Brampton, supporting the administration of a new healthcare program. This is a detail-focused role involving high-volume documentation, provider communication, data entry and ongoing follow-up.

The ideal candidate is highly organized, detail-oriented, comfortable communicating with healthcare providers and able to manage multiple priorities while maintaining a high level of accuracy and confidentiality.

This is a 6-month, part-time contract opportunity. The role is fully onsite in Brampton, ON, working Monday to Friday from 7:00 AM to 11:00 AM, for a total of 20 hours per week. Free onsite parking is available.

What You’ll Do:

• Review incoming requisitions, forms and documentation for completeness and accuracy.
• Follow up with healthcare providers to obtain missing or incomplete information.
• Set up and maintain provider accounts and information within internal systems.
• Enter and update information accurately across program databases and systems.
• Manage and organize high-volume fax and email communications.
• Prepare, send and track faxes and related correspondence.
• Monitor outstanding documentation and conduct ongoing follow-up to ensure items are resolved within required timelines.
• Organize and manage a high volume of work while meeting established turnaround times.
• Prioritize tasks effectively and adapt as requirements and priorities change.
• Communicate professionally with healthcare providers and internal stakeholders.
• Utilize Microsoft Teams and other office technologies to communicate, collaborate and coordinate daily work.
• Support the overall administration and day-to-day operations of the program.
• Maintain confidentiality and comply with privacy and data-handling requirements.

What You’ll Bring:

• Previous administrative or clerical experience.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• The ability to manage a high volume of work and multiple competing priorities.
• Strong verbal and written communication skills.
• A professional and customer-focused approach when communicating with external stakeholders.
• Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Comfort with data entry and learning new systems and processes.
• Strong follow-up skills and the ability to proactively resolve outstanding items.
• The ability to work independently while contributing positively within a team environment.
• Reliability and the ability to work effectively in a fast-paced environment with routine deadlines.
• Previous experience in healthcare, medical administration or another environment involving confidential information is considered an asset.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.