Job no: 545868
Work type: Staff
Location: Northridge
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Description
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

QUALIFICATIONS

• Equivalent to three (3) years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis.

KNOWLEDGE, SKILLS, & ABILITIES

• Thorough knowledge of correct English grammar, spelling, and punctuation; and office methods and basic filing systems procedures and practices.
• Ability and specialized skills to: organize, coordinate, and prioritize multiple tasks; learn, identify, and independently interpret and apply a variety of complex policies and procedures; review and resolve routine clerical problems.
• Work in a busy environment with frequent interruptions; communicate effectively both orally and in writing; prepare and draft memoranda and correspondence; keep moderately complex records and files.
• Establish and maintain cooperative working relationships; operate standard office equipment, and software. Excellent organizational and communication skills.

Under the supervision of the Interim Student Health Center Director and the HIM Lead, the Administrative Support Assistant, Health Information Management serves as a Health Information Management administrative support. The incumbent assists with telephones, reception, appointment scheduling, immunization verification counseling, correspondence, and medical record review.

• Answers a six-line telephone console, screens calls, takes and relays messages and schedules appointments for all providers using Point n Click.
• Audits electronic health records to ascertain that they are complete and in appropriate order. Scans paper documents into the electronic health record in the appropriate section and confirms the appropriate upload location and acknowledges document.
• Answers a variety of questions regarding the Student Health Center policies and services, Health Education programs, immunization verification, Family PACT, Medi-Cal, and community resources available by referral from the Student Health Center.
• Performs other duties as assigned.
• NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/2kx8n6u8hnun8btulffkj6sxj68nxa6s