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Administrative Assistant - Healthcare at Pinnacle Wound Management

Gainesville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient registration, Insurance verification, Medical documentation, Administrative support, Data entry, Communication, Customer service, Microsoft Office, HIPAA compliance, Electronic filing, Medical supply tracking, Multitasking, Attention to detail, Organization

Industry

Hospitals and Health Care

Description

Overview: Pinnacle Wound Management is a leading provider of advanced wound care services in post-acute and long-term care settings. We are seeking a reliable and organized Administrative Assistant / Patient Care Coordinator to support our clinical and administrative operations. This position plays a key role in maintaining smooth communication between our patients, providers, and facilities while ensuring accurate documentation and efficient workflow. Key Responsibilities: Answer and route incoming phone calls professionally and promptly. Perform patient registration and update demographic and insurance information. Verify insurance eligibility and coverage for patient services. Process and track medical supply orders as directed by the clinical team. Receive, sort, and distribute incoming mail; prepare and send outbound mail and packages. Manage incoming and outgoing faxes; ensure timely delivery to appropriate staff. Maintain organized electronic filing systems within shared company folders. Assist with document preparation, scanning, and uploading into EMR or shared systems. Provide administrative support to providers, billing, and operations teams as needed. Maintain confidentiality and compliance with HIPAA regulations at all times. Qualifications: Previous experience in a medical office, healthcare administration, or related field preferred. Strong organizational skills with attention to detail and accuracy. Proficient with Microsoft Office and comfortable learning new software systems. Excellent communication and customer service skills. Ability to multitask and manage priorities in a fast-paced environment. Knowledge of insurance verification, patient registration, and medical documentation processes preferred.

Responsibilities

The Administrative Assistant will manage patient registration, insurance verification, and medical supply tracking while supporting clinical and billing operations. They are also responsible for handling incoming communications, maintaining electronic files, and ensuring compliance with HIPAA regulations.