Administrative Assistant - Human Resources

at  WesBanco Bank Inc

SUMMARY:

This position provides administrative support for the Human Resources Department within the respective market and to complete daily duties in recruiting, payroll and benefits area. In addition to typing, filing, and scheduling, performs duties such as financial record-keeping, coordination of meetings and conferences, and obtaining supplies. Also, answers non-routine correspondence and assembles highly confidential and sensitive information. Deals with a diverse group of external customers as well as all internal levels of the organization. Independent judgment is required to plan, prioritize, and organize diversified workload, and recommend changes in office practices or procedures.

CUSTOMER SERVICE SKILLS:

Willingness to provide a level of service which will clearly differentiate us from our competitors.

INTERPERSONAL SKILLS:

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must have strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook. HR software experience is helpful.
Two year Associate’s Degree in Business or Administrative/Office Assistant Technical Education, plus three to four years related experience; or six plus years of high level administrative support experience.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disable

Performs clerical support and assistance in order to ensure an effective and organized operation.
Completes a wide range of tasks that include correspondence, memos and reports.
Composes and types routine letters, memos and reports.
Files correspondence, maintains internal files, tracks time sensitive data, and maintains market applicant files.
Makes copies of correspondence or other printed matter, faxes and copies appropriate information, sends certified mailings and e-mails as needed.
Serves as a representative of the supervisor, as delegated, in contact with other employees and the general public.
Creates, maintains and retrieves material on complex manual and computer systems.
Performs routine office management details without direction from or referral to by a supervisor.
Must possess excellent composition and proof-reading skills for all types of correspondence.
Provides professional and tactful link between employees, applicants and management.
Greets applicants and employees, ascertains nature of business and directs them to appropriate department or person.
Answer phones, take detailed phone messages, directs calls to appropriate HR area.
Answers varied inquiries over the phone or in person, explaining policies and procedures and resolving routine questions or problems independently.
Screens incoming calls and other messages to help HR Officer prioritize responses. Handles problems when possible or routes problems to appropriate officers. Serves as ambassador for the area when dealing with the employees, applicants, and other departments and divisions, reflecting professionalism and efficiency.
Uses good judgement and tact with applicants and employees to ascertain and satisfy needs.
Completes applicant testing, schedules interviews, and coordinates orientation as required.
Administration of E-time for the respective market and assist as a backup to all department timekeepers in that market.
Assists employees in regard to time off accruals.
Process terminations in HRIS system and produce exit paperwork packet.
Administers the FMLA process including processing of forms, maintaining paperwork, and handling all benefits and payroll duties associated with FMLA.
Supports supervisors and employees when problems occur with Timekeeper.
Works with HR Officer to support recruiting, termination, disciplinary and performance evaluation process for applicants and employees.
Works with HR system for research and report generation with emphasis on clerical and analytical responsibilities to support the HR Officer.
Sets appointments, makes travel reservations, etc. Organizes and plans meetings and events, including invitations and reservations.
Acts as liaison with vendors and other service providers.
Completes projects as needed within the department.
Assists with employee related activities.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Other duties may be assigned.