REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

• Thorough knowledge of modern office procedures, practices, and equipment;
• Thorough knowledge of modern office filing systems and procedures;
• Thorough knowledge of modern standard bookkeeping principles, practices, and procedures;
• Ability to deal with a wide range of persons, including situations in which individuals may be upset over some issue involving City activities or policies;
• Ability in writing to prepare correspondences according to standard business practices;
• Ability to accurately type correspondences, reports, and memoranda;
• Ability to complete financial processing procedures;
• Ability to learn City policies and Departmental rules, procedures, practices, and objectives;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Integrity, ingenuity, and inventiveness in the performance of assigned tasks.

ACCEPTABLE EXPERIENCE AND TRAINING:

• Graduation from High School or possession of a GED, preferably supplemented by additional training in office management; and
• Three to five years of experience in general office operations; or
• Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.

REQUIRED SPECIAL QUALIFICATIONS:

• None.

ESSENTIAL PHYSICAL ABILITIES:

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review a wide variety of materials in electronic or hard copy formats;
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer, telephone, and related equipment;
• Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds consistently;
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to function within the general office environment.

Performs a variety of general office clerical and administrative support duties for a Division Head within a municipal Department; performs directly related work as required.