Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Prime Hires is seeking a skilled Administrative Assistant to join our client.
Contract Period: 6 months with potential to extend or convert
Pay Rate: $20.16 per hour
Location: Nova Scotia, NS
Location Type: Remote
Business Hours: Monday to Friday; 8 AM to 4 PM / 9 AM to 5 PM

Job Responsibilities:

• Administration of new applications
• Maintenance of application files and follow up on required documentation
• Receive, input and provide client and member support on requests for new life insurance coverage requiring medical underwriting
• Provide maintenance of pending applications and follow ups for additional information, as required by the Medical Underwriter
• Provide clerical support to the team & other daily administration duties
• Support in ad-hoc projects or related tasks
• Open, sort and distribute incoming correspondence, including faxes and emails
• Prepare responses to correspondence containing routing inquiries

Experience & Qualification Requirements:

• 2 to 4 years of previous customer service/admin experience required
• Experience with CRM systems required
• Verbal and written communication skills
• Demonstrated ability to keep information organized and confidential
• Previous experience with computer applications, such as Microsoft Word and Excel
• Multi-tasking
• Customer service skills and interpersonal skills
• Ability to work independently and manage one at a time
• Detail Oriented
• Take initiative and demonstrate accountability

• Administration of new applications
• Maintenance of application files and follow up on required documentation
• Receive, input and provide client and member support on requests for new life insurance coverage requiring medical underwriting
• Provide maintenance of pending applications and follow ups for additional information, as required by the Medical Underwriter
• Provide clerical support to the team & other daily administration duties
• Support in ad-hoc projects or related tasks
• Open, sort and distribute incoming correspondence, including faxes and emails
• Prepare responses to correspondence containing routing inquirie