ATTRIBUTES AND SKILL SETS:

• Ability to manage multiple projects and priorities simultaneously while maintaining accuracy, attention to detail, and meeting deadlines.
• Strong initiative and problem-solving skills, with a proactive approach to anticipating needs and resolving challenges.
• Collaborative mindset, skilled at sharing ideas, building consensus, and solving problems across departments and stakeholders.
• Strong organizational and time management skills, with the ability to coordinate complex administrative and technical tasks.
• Excellent verbal and written communication skills, with exceptional grammar, spelling, and the ability to tailor messaging to diverse audiences.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information and departmental matters.
• Exceptional project management skills, with the proven ability to plan, coordinate, and drive successful implementation of administrative functions critical to IT operations.
• Analytical thinker with strong decision-making ability, capable of evaluating information, identifying solutions, and improving processes.
• Commitment to continuous learning and adaptability, with the ability to quickly master new technologies, tools, and processes to enhance departmental efficiency.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business administration, information systems, computer science, public administration, finance, or a related field is required.
• Three (3) years of progressively responsible administrative, project management, or business operations experience, including direct involvement in policy development, strategic planning, vendor/contract management, or organizational performance analysis.
• Experience working in an information technology, government, or complex organizational environment preferred.
• A Master’s degree in business administration, public administration, or information systems may substitute for two years of experience.
• Demonstrated ability to exercise independent judgment on matters of significance, advise senior management, and lead cross-departmental initiatives.

SALARY RANGE: $63,748- $88,012 (DEPENDING ON QUALIFICATIONS)

Compensation packages are determined based on a variety of factors specific to each candidate, including geographic location, skillset, the mix of relevant education, certifications, experience level, and performance. At Long Beach Transit, compensation decisions are made considering the unique requirements and circumstances of each position.

AN EQUAL OPPORTUNITY EMPLOYER

Successful candidate must pass agency physical, drug and alcohol examinations.
Long Beach Transit, 1963 E. Anaheim St., Long Beach, CA 90813
This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position.

• Manages the executive calendar for the IT Director, including scheduling, prioritizing, and coordinating high-level meetings, ensuring alignment with organizational priorities and minimal conflicts.
• Coordinates and supports high-level executive meetings, including agenda development, preparation of materials, documentation of decisions, and follow-up on action items to ensure accountability.
• Leads and coordinates departmental meetings, ensuring that objectives are documented, progress is monitored, and results are tracked and reported consistently.
• Lead and manage assigned projects, from initiation through completion, ensuring alignment with organizational goals.
• Develop project plans, define scope, establish timelines, and monitor progress to ensure milestones are achieved.
• Monitors, analyzes, and reports on project progress using both quantitative and qualitative measures, providing insights to management for decision-making.
• Oversees departmental communications by coordinating meetings, drafting correspondence, and managing follow-up activities to ensure alignment across stakeholders.
• Drafts, reviews, and updates policies, procedures, and departmental manuals, and develops training materials that strengthen compliance and organizational knowledge.
• Facilitates engagement and communication with system users, contractors, and external partners to obtain feedback and ensure service quality.
• Coordinates with IT leadership to manage the IT contract renewal and replacement schedule, ensuring timely review and alignment with organizational needs.
• Reviews, processes, and monitors IT invoices and budget activity, collaborating with the IT Director and Managers to ensure accuracy, accountability, and timely payments.
• Support departmental Key Performance Indicator (KPI) activities, including research, data gathering, validation, and analysis, representing IT on the KPI committee and ensuring the integrity of performance reporting.
• Serves as an active member of the cross-departmental Administrative Coordinating Team (ACT), supporting organizational initiatives, collaboration, and consistent administrative excellence across departments.
• Builds and maintains effective working relationships with internal leadership, staff, and external agencies to advance departmental initiatives and organizational priorities.
• Ensures compliance with all company safety regulations, policies, and procedures, and actively participates in required safety training and reporting.
• Other duties as assigned
  Qualifications: