ABOUT THE POSITION

The IRT Secretariat is seeking a dedicated candidate to join our team in Natuashish, NL. Reporting to the Assistant Director of Innu Child & Family Services and the Income Support Manager, this position plays a key role in ensuring smooth day-to-day operations and providing essential support across two departments.
The ideal candidate is highly organized, motivated, and discreet, with excellent communication skills and a strong attention to detail. Prior experience in office administration, particularly within Indigenous organizations, will be considered a strong asset.

QUALIFICATIONS:

• Diploma in Office Administration, Business Administration, or a related field, with at least 3–5 years of relevant experience; or an equivalent combination of education and experience.
• Fluency in Innu-Aimun is considered a strong asset.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Knowledge of Innu culture and history is considered a strong asset.
• Experience working with Indigenous organizations is an asset.

• Provide administrative support including drafting correspondence, scheduling meetings, and managing calendars.
• Greet and assist visitors, ensuring a welcoming and professional office environment.
• Answer and direct incoming calls, emails, and inquiries.
• Prepare and maintain documents, reports, and presentations.
• Organize and maintain filing systems, databases, and records.
• Coordinate travel arrangements, meeting logistics, and events.
• Assist with data entry, invoice processing, and expense tracking.
• Support management and staff with special projects and other administrative tasks as required.
• Support proactive communication and promotion of the Income Support Program.
• Gather and review all required information and documentation for benefit applications.
• Assess service requests and ensure the rationale for support is clearly identified.
• Provide accurate and timely information to clients in response to inquiries.