REQUIREMENTS:

• Candidates must possess at least a diploma
• IT background will be an added advantage
• Excellent verbal and written communication skills
• Willingness and capacity to learn new skills and technology
• Fresh graduates are welcomed to apply

ABOUT THE ROLE

We are seeking for a tech-savvy, detail-oriented Administrative Assistant to support our fast-paced IT team. This role is for someone open to learning new IT skills and knowledge. You will play a key role in keeping daily operations smooth.

RESPONSIBILITIES:

• Provide general support to ensure day-to-day operations run smoothly
• Handle internal and external communications for enquiries and service request
• Prepare and format technical documents and reports
• Perform data management and documentation duties
• Source, monitor and manage service vendors and quotations
• Support IT team to monitor tickets and system abnormalities
• Resolve basic issues according to SOPs
• Track all incidents to closure
• Ad-hoc duties and projects