EDUCATION/EXPERIENCE:

• High School Diploma/GED Required
• Minimum Two (2) Years Related Experience Preferred
• Knowledge of Cisco IP Phone System, A Plus
• Must be bilingual (English/French)

JOB REQUIREMENTS:

• Personable, outgoing communication skills to converse with diverse groups of people
• Dependability to be consistently at work and on time
• Working knowledge of general office administrative and clerical procedures with customer service orientation
• Good organizational skills with ability to prioritize competing work demands
• Working knowledge of computers with good keyboarding skills
• Grooming aptitude with professional personal presentation to greet visitors/clients
• “Team” mentality with ability to follow written and verbal instructions
• Ability to multi-task in a fast-paced environment
• Close visual acuity, near/far vision, and upper limb coordination
• Ability to sit for extended periods during normal phase duties
• Light/medium (5-20 lbs.) lifting capability during normal phase duties

• Answer and forward telephone calls, take messages, and schedule appointments.
• Respond to telephone, in-person, or electronic inquiries or forward to appropriate person.
• Greet people coming into office and direct them to appropriate person or service.
• Provide general information to clients and the public.
• Process incoming and outgoing mail.