We are looking for a dedicated Customer Service Specialist for a position at a logistics center in Bremerhaven.

Location: Bremerhaven

Your tasks

• Customer support and handling of inquiries via email and telephone.
• Coordination and monitoring of incoming and outgoing goods.
• Processing and checking delivery and shipping documents.
• Driver handling and scheduling for deliveries and pickups.
• Checking delivery notes and invoices.
• Conducting quality controls and handling deviations.
• Inventory control and support during stocktaking.
• Maintenance and updating of data in the relevant IT systems.
• Monitoring and evaluation of logistics key performance indicators (KPIs).
• Close collaboration with warehouses, transport service providers, customers and internal specialist departments.
• Your profile