Administrative Assistant – Support and Empower a High-Performance Team in Calgary
Are you a proactive, detail-oriented professional with a passion for organization and creating positive experiences? Do you thrive in a dynamic environment where your contributions are essential to a team’s success? If you’re ready to elevate your career, we have an incredible opportunity for you.
At the Justin Havre Real Estate Team, we’re more than just a real estate team—we’re a community of innovators, achievers, and industry leaders. As the #1 eXp Realty team worldwide (based on 2023 units sold), we’re committed to fostering growth, excellence, and success for every team member.
We’re looking for a skilled Agent Experience Coordinator to join our award-winning team and play a vital role in supporting our agents and contributing to the efficiency of our sales department.

SKILLS & EXPERIENCE:

• Previous experience in an administrative or customer service role (real estate experience is a plus).
• Exceptional organizational and time-management skills, with the ability to prioritize tasks effectively.
• Attention to detail and accuracy in handling paperwork and data.
• Proficiency with Google Suite, Apple, and real estate software (e.g., MLS, CRM) is an asset.
• Excellent communication and interpersonal skills, capable of building strong relationships with agents and team members.
• A supportive, team-oriented mindset with a focus on providing outstanding service.
• Ability to work independently and thrive in a fast-paced environment.
• A positive attitude and a willingness to learn and adapt to new challenges.
• Based in Calgary, AB.

• Agent Support: Serve as the main point of contact for agents, providing guidance, handling communications, and ensuring their needs are met.
• Event Coordination: Plan and assist with team and client events, including year-end functions, seasonal celebrations, client appreciation events, and seminars.
• Administrative Tasks: Prepare documents, schedule appointments, manage calendars, and order supplies to maintain seamless operations.
• Training & Meetings: Organize training materials, prepare meeting agendas, and ensure sessions are productive and aligned with team objectives.
• Performance Tracking: Maintain records and compile reports on agent performance, training attendance, and other metrics critical to team success.
• Recognition: Document and communicate agent achievements and milestones, ensuring visibility within the organization and with the Marketing team for promotional purposes.
• Onboarding/Offboarding: Manage agent onboarding and offboarding processes, ensuring a smooth transition for new and departing team members