OVERVIEW

The Administration Team plays a crucial role in ensuring the smooth and efficient operations of the company. As a member of the Administration Team, you will be responsible for managing various administrative tasks, providing support to therapy team, and maintaining accurate records. The role provides customer service and administrative assistance to clients of rehabilitative therapists. You will work closely with the office manager and therapists to ensure that the company runs smoothly and effectively.

EXPERIENCE AND EDUCATION

• Secondary School (preferred)
• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)
• Customer Service Experience: 1 year
  This is a part time position with the possibility of being extended to full time. The position is shared between our two clinic locations, Coquitlam and Lougheed.
  Job Types: Part-time, Permanent
  Pay: $18.00-$20.00 per hour

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site gym
• On-site parking

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (required)

Work Location: In person
Expected start date: 2025-08-2

Include, but are not limited to:

• Supporting the therapy team in the delivery of care
• Providing excellent customer service to clients via phone, email and in-person
• Completing administrative tasks in a timely and efficient manner
• Assisting clients to set up treatment plans for various carriers; including ICBC,

WorkSafe BC, MSP, extended health insurance

• Liaising with case managers and insurance adjusters
• Executing payment billing and accepting payments
• Booking appointments
• General clinic maintenance
• Communicating with management to promote a positive and collaborative team

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