Administrative Assistant at Leland Management, Inc

Four Corners, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Communication Skills, Microsoft Office Suite, Customer Service, Lease Coordination, Office Administration, Professional Phone Etiquette, Website Management, Document Preparation, Recordkeeping, Email Management, Scheduling, Attention to Detail, Team Support, Follow-up Tracking, General Administrative Duties

Industry

Real Estate

Description

Description Join our Team! Leland Management is seeking an Administrative Assistant for one of our communities in the Kissimmee, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time with competitive pay and excellent benefits. Emerald Island Resort Master Association is seeking a full-time Administrative Assistant with strong organizational and communication skills to support the efficient operation of the association’s office and provide exceptional service to homeowners, residents, and team members. This position reports directly to the General Manager and requires daily onsite presence, Monday through Friday, with occasional flexibility to support community or clubhouse events. The Administrative Assistant will be responsible for office administration, correspondence management, lease coordination, and support of operational staff, including the CAM and Clubhouse Manager. This role requires the ability to perform duties with minimal supervision while ensuring accuracy, professionalism, and timely response to resident and team inquiries. AREAS OF RESPONSIBILITY: Answer and route incoming phone calls; provide courteous and accurate information or direct inquiries to the appropriate team member. Oversee the community administrative email account; review and distribute inquiries to the team and track follow-up. Coordinate lease management and related documentation, including processing renewals, tracking expirations, and maintaining records. Provide administrative support to the General Manager, CAM, and Clubhouse Manager, including scheduling, correspondence, and reporting as assigned. Manage website content and eblast communications under the supervision of GM, CAM, or Clubhouse Manager. Provide front desk support as needed, assisting residents and guests in a professional and helpful manner. Perform general administrative duties, including document preparation, filing, recordkeeping, and other office support tasks as assigned by the GM. Support internal communication and documentation flow to ensure timely information distribution to staff and residents. Requirements EXPERIENCE & QUALIFICATIONS: Proven experience in administrative support or office management. Strong written and verbal communication skills; professional phone etiquette. High proficiency in Microsoft Office Suite, mass email platforms, and basic website management. Ability to prioritize tasks, work independently, and meet deadlines. Customer service-oriented with the ability to interact effectively with residents, owners, and team members. Previous experience in HOA, resort, or property management is preferred. Ability to occasionally lift and carry up to 30 pounds and perform routine physical activity associated with office and community tasks. Positive attitude, professional demeanor, and attention to detail. PHYSICAL REQUIREMENTS: Prolonged periods of sitting, standing, and walking throughout the office and community areas. Ability to bend, lift, reach, twist, and perform other general physical activities associated with office and community support. WORK ENVIRONMENT: Primarily office-based with frequent interaction with residents and team members. Occasional support at community events or outdoor areas as needed.

Responsibilities

The Administrative Assistant will support the efficient operation of the association’s office and provide exceptional service to homeowners and residents. Responsibilities include managing phone calls, overseeing email correspondence, coordinating lease management, and providing administrative support to the General Manager and other staff.