Administrative Assistant

Snyder & Company is seeking a professional, organized, and client-focused Administrative Assistant to join our team. This is an excellent opportunity for someone who thrives in a fast-paced, collaborative environment and enjoys making a meaningful impact for both clients and team members.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of administrative support experience in a professional office environment preferred; relevant education or training may be considered in lieu of experience.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook, with strong keyboarding and typing skills.
• Ability to learn and use additional software programs, office equipment, and technology required to perform administrative support functions.
• Strong attention to detail, accuracy, and quality, with excellent organizational skills and the ability to manage multiple priorities simultaneously.
• Ability to meet deadlines and complete projects in a timely and accurate manner.
• Ability to handle sensitive and confidential documents and information with professionalism and discretion.
• Sound judgment and decision-making skills, with the ability to follow business needs, policies, and procedures.
• Strong problem-solving skills, including the ability to recognize when an issue should be escalated to a supervisor.
• Professional composure and flexibility when working under time-sensitive deadlines.
• Ability to work both independently and collaboratively in a team environment.
• Comfort working in a fast-paced professional setting.
• Excellent verbal and written communication skills.
• Demonstrated proficiency using equipment, technology, software, and hardware necessary to perform job functions.
• Self-motivated with a positive, professional attitude.
• Proven customer service skills, with the ability to create, maintain, and strengthen client relationships.
• Punctual and available for scheduled work shifts.

Key Responsibilities

• Provide administrative support, including greeting clients, answering phones, relaying messages, delivering customer service, editing and transcribing documents, entering data, and scheduling meetings and conference rooms.
• Communicate with clients professionally by phone, email, and other electronic channels.
• Build and maintain professional relationships with clients, management, and team members.
• Respond to telephone calls and emails, and place service calls as needed.
• Coordinate meeting and office function logistics, including ordering food and arranging related details.
• Prioritize workflow to support timely and accurate completion of tasks.
• Handle confidential company and client information, including credit card, banking, prospective client, and current client information, with discretion.
• Maintain appropriate logs and tracking systems for administrative support work.
• Communicate deadlines and project updates clearly with team members and clients.
• Troubleshoot basic equipment issues and coordinate support when needed.
• Manage incoming and outgoing mail.
• Use office equipment and supplies in a cost-conscious and efficient manner.
• Assembly of tax returns, both electronic and paper.