Matrix of Motion is looking for a very unique person. Is it you?
We’ve had tremendous growth and it’s time to bring on another team member.
We’re not your typical gym, and we’re not looking for your typical person.
We’re looking to add to our amazing team, and we’re not just going to take anyone.
We exist for three reasons; to create an environment that is welcoming, to change lives and to give back to our community!
We’re on a mission to live those out each and every day, and we need an incredible team to do that!

APPLY BELOW IF…

• You’re an Energetic, Customer Service Focused, Self-Motivated Person Who Will Excel in an Entrepreneurial Environment
• We’re really looking for someone who possesses the following characteristics:
• Has integrity in everything they do
• Pays close attention to detail
• Always humble
• Self-motivated
• Knows how to have fun
• Takes initiative
• Great with people
• Is VERY comfortable communicating with people privately and in groups
• Wants to help grow our business
• Wants to leave a legacy and change people’s lives
• WARNING: Working in an entrepreneurial company is quite different than working for a “regular company”. We’re looking for someone who has a strong desire to constantly get better, is creative and can be flexible with demands.
• For experience, we’re looking for someone that has strong customer service skills, has had “people” jobs before, and displays a genuine passion for success of our clients.
• For requirements, we are seeking individuals who are in the health and fitness field – Kinesiologists, Athletic Therapists, Exercise Physiologists, etc. But ultimately, we just need you to be a rockstar!
• Your Primary Objective: Make sure that the hour each client is with you while at Matrix of Motion was the best hour of their day!

QUALIFICATIONS:

• Previous administrative or office support experience preferred
• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• Familiarity with wellness or fitness industry platforms (Wellness Living, Naamly, AutomaticMembers) is a plus
• Experience with QuickBooks Online and basic accounting is desirable
• Creative with social media scheduling and content creation
• Ability to work independently and prioritize tasks effectively
• Positive attitude and excellent attention to detail
• Neat, clean appearance; prompt & efficient, loyal, honest and dependable
• A desire to change lives
• The ability to create constant wow experiences in the lives of our clients
• Passionate and willing to learn

• Manage client billing and follow up on outstanding accounts
• Respond to questions/messages to clients via email / SMS
• Touch base with previous clients and maintain communication with current clients
• Create client feedback surveys and analyze responses
• Coordinate the Business of the Month program
• Review and plan activities based on the Monthly Marketing Calendar
• Develop and manage the Monthly Social Media Calendar
• Schedule emails and client features
• Plan studio events and update studio signage for events and apparel orders
• Accountability & Retention: responsible for knowing and implementing the standard of protocols pertaining to client accountability and retention
• Sales: must be able to follow the sales process and convert prospects during the Success Session process, and after other program offerings
• Internal Marketing: must be willing to follow internal marketing calendar as given by leadership