Administrative Assistant at MICRO PRECISION CALIBRATION INC

Beaverton, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Microsoft Office, Excel, Communication Skills, Problem-Solving, Organization, Multi-tasking, Time Management, Confidentiality, CRM, CMS, Shipping and Receiving

Industry

Measuring and Control Instrument Manufacturing

Description

Description The Receptionist is responsible to assure customer needs and requirements are meeting the company policies. Customer Service/Reception Ø Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately; Ø Answer, screen and direct incoming calls; Ø Respond to customer inquiries via telephone, email and walk-in; Ø Confirm customer orders and keep customers informed of order status; Ø Work with operations staff to determine service capability to meet customer needs; Ø Assist with sales; request quotes from corporate quoting team and send quotes to existing customers; Ø Send and receive faxes and mail (send checks, bills and important information to corporate); Ø File and organize orders, employee files, etc…; Ø Order office and lab supplies; Ø Generate and send monthly calibration recall list to customers; Ø Access to Customer Management System(CMS) and Customer Relationship Management(CRM) to create/update customer information Ø Provide customers with access/assistance to Customer Data Management(CDM) · Shipping and Receiving Ø Assist with Shipping and Receiving when applicable Other duties as assigned by supervisor and special projects as needed. Requirements Knowledge, Skills and Ability: Excellent verbal and written communication skills Effective working knowledge of Microsoft Office with intermediate Excel skills Attention to detail and problem-solving skills Team player, Trustworthy, Service oriented and can manage priorities Strong organizational skills with the ability to multi-task Excellent time management skills and the ability to prioritize work Ability to maintain sensitive and confidential information · Acts ethically and honestly, dependable, and willing to help where needed · Must interact with customers daily in a positive and professional manager. · Works efficiently and enthusiastically on assignments. · ISO/IEC 17025 knowledge a plus

Responsibilities

The Receptionist manages front-desk operations, including greeting visitors, handling calls, and coordinating customer orders. They also support sales quotes, maintain customer records in CRM/CMS systems, and assist with shipping and receiving.