About the role

Working alongside our Practice Director and clinical team, you will provide administrative and reception support to help ensure the practice operates smoothly and our clients receive a welcoming, professional experience.

The role will include a range of responsibilities such as:

• Welcoming clients and providing friendly, professional reception support
• Answering telephone and email enquiries and assisting clients with bookings
• Managing appointments and clinician calendars through Cliniko
• Processing payments, Medicare and health fund rebates and other billing administration
• Manage incoming and outgoing mail, ensuring timely distribution and dispatch.
• Maintaining accurate and confidential client records
• Assisting with client correspondence, referrals and administrative follow-up
• Supporting clinicians with day-to-day administrative tasks
• Monitoring and responding to enquiries and assisting with new client intake
• General office administration, including filing, data entry and maintaining practice systems
• Assisting with the smooth day-to-day running of the practice
• Providing general administrative support to the Practice Director and wider team as required