Administrative Assistant at Minor International

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Receptionist Duties, Customer Service, Multitasking, Organizational Skills, Communication Skills, Time Management, Planning Abilities, MS Office Suite, Academic Support, Event Planning, Procurement, Technical Help, Visa Processes, Interpersonal Skills, Proactive Mindset, Hospitality

Industry

Hospitality

Description

Company Description The Asian Institute of Hospitality Management (AIHM) delivers Swiss-style education at the heart of Asia. Founded by Minor Hotels, one of the world's fastest-growing hospitality companies—and in academic partnership with Les Roches, a global leader in hospitality education, AIHM offers world-class experiences for aspiring leaders in hospitality, tourism, and entrepreneurship. Our Bachelor of Business Administration in Global Hospitality Management spans seven semesters across Bangkok and Pattaya campuses, with exchange programs in Switzerland or Spain and global professional internships. Job Description Join our dynamic team at AIHM as an Administration Assistant, where you'll be the welcoming face of our institute while providing essential support for student success, faculty operations, and seamless daily workflows. Reporting to the Administration Manager, this role thrives on proactivity, multitasking, and a passion for hospitality excellence in a vibrant academic environment. Key Responsibilities Front Desk & Visitor Experience (Primary Receptionist Duties) Handle the AIHM reception desk with a proactive, hands-on approach, welcoming and greeting visitors, students, faculty, and guests in a professional, courteous manner to create positive first impressions. Answer and direct incoming calls, emails, and inquiries; relay messages accurately and provide timely information to internal/external stakeholders. Handle internal/external correspondence, outgoing mail/packages, and document screening (proposing items for signature). Student Life & Academic Support (Holistic Student Experience) Support pre-term student readiness, orientation, feedback, and operational tasks. Manage international student services: visa processes, 90-day reports, extensions, email address requests, and certified letters. Oversee uniforms, IDs, and professional attire management. Provide academic assistance: timetable management, Learning Management System (LMS) support, and technical help for academic platforms. Handle material/ingredient procurement, PR (Purchase Requisition), and PO (Purchase Order) processing. Administrative & Operational Excellence Organize meetings (scheduling, room bookings, reminders, catering). Coordinate travel for team members, faculty, students, and visitors. Manage office supplies (ordering/restocking) and improve filing systems (electronic/physical) and databases. Prepare/track correspondence, memos, reports, monthly requisitions, expense claims, and summaries. Assist with event planning, setup, cleanup, and execution. Provide ad hoc clerical support to department heads and Administration Manager. Qualifications Required: Experience in administration or receptionist roles, ideally in hospitality, education, or fast-paced service environments. Excellent time management, multitasking, and prioritization skills. Strong organizational and planning abilities. Professional communication skills (verbal/written) for diverse stakeholders. Outstanding customer service and interpersonal skills. Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint). Preferred (to excel in this role): Multilingual abilities (e.g., fluent English + Thai; bonus for additional languages. Experience with student management systems, LMS platforms (e.g., Canvas), or visa/admin processes in international education. Familiarity with procurement tools and hospitality operations. Passion for hospitality/tourism and a proactive mindset for process improvements. Company Location: Asian Institute of Hospitality Management in Academic Association with Les Roches

Responsibilities

The Administrative Assistant will manage the reception desk, greet visitors, and handle inquiries while supporting student services and faculty operations. Additionally, the role involves organizing meetings, coordinating travel, and assisting with event planning.