JOB DESCRIPTION

We are seeking a reliable and detail-oriented Administrative Assistant to support a busy Residential & Commercial Mortgage Professional. The ideal candidate is highly organized, tech-savvy, and confident in handling administrative duties, client communication, and document management in a fast-paced environment.
This role plays a critical part in ensuring smooth and efficient operations from application through to closing.

QUALIFICATIONS

• Previous experience in an administrative or support role (preferred)
• Mortgage, real estate, or finance experience is an asset
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Proficient with Microsoft Office, Google Workspace, and CRMs
• Ability to work independently and manage multiple tasks
• Familiarity with mortgage processes is a plus

• Provide administrative support on financing files for the mortgage professional and a real estate team
• Collect and organize client documentation
• Prepare and review mortgage application files
• Communicate with clients, lenders, and third parties and ensure there is ongoing follow-ups for every file during the financing life cycle
• Maintain accurate records and update CRM systems
• Schedule appointments and manage calendar
• Assist with compliance and file organization
• Handle general office duties such as email, phone calls, and data entry
• Commercial property asset management