FULL-TIME WORK

Are you ready for a career that makes a difference in a vibrant, fun, and supportive environment? At National Positive Behaviour Support (PBS), we’re all about making meaningful changes – not just in the lives of our clients, but also in the lives of our team members! Join us in a role that combines personal fulfillment, professional growth, and a positive, collaborative team culture. We are looking for a dedicated and enthusiastic Administration Assistant to be a part of our mission – whether full-time or part-time.

ABOUT US:

National PBS is a leading force in Positive Behaviour Support, and we’re recognised as the benchmark in the industry. Our team of expert Behaviour Support Practitioners and AHPRA-Provisional & Registered Psychologists work together to create real, positive changes for our clients and their families. We’re looking for someone who’s ready to be a part of something extraordinary, where you can contribute, grow, and thrive!
If you’re looking for a workplace that values your growth, supports your development, and is all about positive vibes, National PBS is the place for you!

Experience:

• Microsoft Office: 1 year (Preferred)
• Administration: 1 year (Preferred

YOUR RESPONSIBILITIES:

• Coordinate Referrals & Intakes: Set up new clients and make sure everything runs smoothly.
• Liaise with Therapists: Offer top-notch support to our team and clients.
• Manage Office Supplies: Keep everything running like clockwork!
• Raise Invoices & Assist with Billing: Help with accounts receivable and ensure everything is in order.
• Ad-hoc Duties: No two days are the same – be ready for variety!
• Liaise with NDIS Providers & Plan Managers to make sure we’re all aligned.
• Work Closely with Managers: Help drive efficiency and contribute to the team’s success.

ROLE REQUIREMENTS:

• 2-3 years of administrative experience (NDIS knowledge is a bonus but not essential).
• Must complete a NDIS Workers Screening before commencing in the Role.
• Exceptional customer service and rapport-building skills.
• Strong written and verbal communication abilities.
• Attention to detail, strong organisational skills, and the ability to juggle multiple tasks.
• Analytical thinking and process improvement skills.
• Proficiency in MS Office and adaptability to new systems.
• Proactive, autonomous, and ready to be a team player.
  Ready to embark on this exciting journey with us? Apply now and become part of a supportive, growth-oriented team that values every member.
  We’re excited to hear from you!
  Job Types: Full-time, Part-time, Permanent
  Pay: $60,000.00 – $70,000.00 per year

Benefits:

• Company car
• Professional development assistance
• Referral program
• Salary packaging
• Work from home

Schedule:

• 8 hour shift

Application Question(s):

• How much notice are you required to give your current employer?

Experience:

• Microsoft Office: 1 year (Preferred)
• Administration: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In perso