Are you passionate about a career in public service? Are you an administrative professional?
If so, we encourage you to read the posting below and apply today!
The State of Connecticut, Office of Governmental Accountability, Office of Correction Ombudsman is accepting applications for an Administrative Assistant in Hartford, CT.

WHO WE ARE

The Office of the Correction Ombuds is an independent state agency responsible for investigating complaints and monitoring conditions within the Department of Correction. The Office works to ensure transparency, accountability, and humane treatment within Connecticut’s correctional facilities.
Watch the video below to see what it’s like to be a State of CT employee!

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
• office administration and management;
• department and/or unit policies and procedures;
• proper grammar, punctuation and spelling;
• business communications;
• Knowledge of business math;
• Considerable
• interpersonal skills;
• oral and written communication skills;
• Ability to
• operate office equipment which includes computers, tablets, and other electronic equipment;
• operate office suite software;
• take notes (shorthand, speedwriting or other method acceptable to manager).

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years of experience above the routine clerk level in office support or secretarial work.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been as a Secretary 2 or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in the secretarial sciences may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

• Experience working in correctional institutions or within the criminal justice system.
• Experience handling confidential or sensitive information with discretion.
• Experience with justice-impacted individuals, including those who have been incarcerated, arrested, charged, or convicted, as well as those with family members involved in the criminal justice system.
• Experience with Microsoft Office, including Outlook, Word, and Excel.
• Experience coordinating schedules, meetings, and document management in a fast-paced environment.

THE ROLE

The Administrative Assistant will be responsible for the following:

• Serve as the primary point of contact for phone, email, and in-person inquiries and direct them appropriately.
• Manage calendars, schedule meetings, and coordinate travel or site visit logistics.
• Prepare agendas, take minutes, and distribute meeting materials.
• Assist with hiring and onboarding processes, including coordinating interviews and tracking HR paperwork.
• Monitor office expenditures, process invoices, and assist with budget reporting.
• Maintain office supplies, equipment, and records in compliance with state policies.
• Draft and format correspondence, reports, and presentations.
• Provide logistical support for public outreach events and legislative briefings.
• Assist Ombuds leadership with research, special projects, and policy initiatives.
• Handle sensitive information with confidentiality and professionalism.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in providing both office administration and secretarial support for a major program.

EXAMPLES OF DUTIES

Performs the most complex office administrative duties as described in the following areas: