About the job

Company OverviewOneRehab is a provider of Injury Management services, specialising in supporting insurers, rehabilitation, and healthcare providers. Our goal is to help individuals navigate their recovery process after an injury, enabling them to return to their everyday lives. We are committed to collaborating with all stakeholders to ensure a positive rehabilitation experience and achieve successful outcomes. Additionally, OneRehab offers valuable training and support for rehabilitation professionals and allied health peers to foster professional growth and enhance service delivery for improved patient experiences.

Position OverviewWe are seeking a Full-time Administrative Consultant (Fixed term contract until 31 December 2026) to join the OneRehab team. The Administrative Consultant will play a key role in providing administrative support, managing phone communications with professionalism, coordinating with various stakeholders, and executing clerical tasks with strong executive administrative skills. A key responsibility will be preparing and issuing treatment, rehabilitation, and attendant care decision letters. This position is primarily remote, with training and induction conducted at the Parramatta office.

• Key ResponsibilitiesProvide efficient administrative support across various tasks
• Handle phone calls with professionalism and clarity
• Maintain effective communication with stakeholders
• Issue treatment, rehabilitation, and attendant care decision letters
• Demonstrate executive administrative capabilities in managing tasks
• Perform clerical duties with attention to detail

• What We’re Looking ForImmediate start
• Strong customer service orientation
• Previous experience providing administrative support in a professional environment
• Excellent organisational and time management skills
• Ability to thrive in a fast-paced setting
• Proficiency in MS Office (Word, Outlook) and adaptability to claim system
• Quick learner with a strong work ethic
• Ability to work both independently and as part of a collaborative team