EDUCATION:

High school diploma or GED, or its equivalent.

EXPERIENCE:

Two years of administrative experience in municipal government, architecture, construction management, social services, legal, public service, or related field. A associate’s degree may substitute for experience.

REQUIRED KNOWLEDGE AND SKILLS:

• Strong interpersonal customer service skills: ability to assist the public and respond professionally and effectively to changing priorities.
• Strong ability to organize, prioritize and carry out Department duties with minimal supervision.
• Ability to comprehensively evaluate Department processes, procedures and policies and make effective recommendations for improvement.
• Knowledge of and ability to operate modern office technology and equipment.
• Proficiency in Word, Excel, and similar software packages.
• Strong oral and written communication skills.
• Ability to establish and maintain effective working relationships with city officials, administration, colleagues, and the public.
• Ability to learn and apply City regulations and policies to practical situations.
• Ability to maintain highest levels of confidentiality.
• GIS or similar mapping program knowledge and experience preferred.
• Possess or be willing to obtain certification as a Notary Public.

DESCRIPTION OF WORK:

• Serve as an initial point of contact for the Department to include walk-in and phone customers.
• Answer general questions regarding property maintenance, code enforcement, planning, and zoning.
• Review zoning permit applications to ensure compliance with City codes, in consultation with the Director.
• Process occupancy permits; schedules inspections; responds to questions.
• Perform routine administrative tasks for the Department, including data entry, file management, answering telephone calls and responding to e-mails.
• Assist the Director with activities associated with the Planning and Zoning Commission and the Board of Adjustment, including processing applications, preparing packets, and preparing meeting minutes.
• Prepare property owner notices, maps, and charts.
• Provide notary services for City officials or residents according to the standards set forth in the Missouri Notary Handbook.
• Maintain City Calendar for events related to the Department.
• Develop and maintain permit applications, informational bulletins, and other public education materials in hard copy and on the City website.
• Assist with the preparation of the quarterly resident newsletter.
• Create and maintain files and forms for the Department.
• Attend public meetings as needed.
• Develop and maintain a case log for planning and zoning activities.
• Other duties as assigned.

WORK ENVIRONMENT:

• Work is typically performed in an office environment, with some exposure to weather and outdoor conditions from time to time.
• Frequent contact with federal and state officials and administrators, the public, and internal contacts requiring tact and diplomacy are requirements of the job
  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
  Job Type: Full-time
  Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 457(b)
• Bereavement leave
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

People with a criminal record are encouraged to apply
Work Location: In perso

Provide administrative and technical support to the Department of Planning and Zoning (“Department”).