ABOUT US

PG Lemon LLP is a dynamic accountancy practice providing tailored services in tax, compliance, and advisory to a diverse client base. We pride ourselves on delivering excellent customer service and ensuring clients are supported with professional, reliable, and friendly advice.
We are seeking a diligent and motivated Administrative Assistant to support the firm with day-to-day administration, client communications, and regulatory support – including assisting with Companies House filings.

ABOUT YOU

We are looking for someone who is organised, proactive and confident in dealing with clients and colleagues alike. The successful candidate will have:

The Administrative Assistant will provide high-quality administrative support to partners and staff, ensuring deadlines are met, records are maintained accurately, and clients receive a consistently professional service. Acting as one of the first points of contact for the firm, the postholder will manage reception, phone lines, and general correspondence. This is a key role in supporting the smooth running of our daily activities and in building and maintaining strong client relationships.
Key responsibilities include:

Companies House Administration

• Manage Companies House submissions (confirmation statements, incorporation filings, director/secretary changes, etc.)
• Maintain accurate statutory records and ensure deadlines are met
• Liaise with accountants and clients to gather information and resolve queries

Reception and client communication

• Act as the first point of contact for clients via phone, email, and in person
• Manage the reception area (on a rota with other admin staff) and phone lines, ensuring all enquiries are handled professionally and directed appropriately
• Provide excellent customer service, building strong relationships with clients and external stakeholders

General office administration

• Manage incoming and outgoing correspondence and maintain filing systems
• Assist with scheduling client meetings and managing calendars
• Provide administrative support to accountants and partners as required (e.g. preparing engagement letters, collating tax return documentation)
• Support onboarding of new clients, ensuring AML/KYC documentation is complete and filed correctly