Administrative Assistant for Patient Services & Order Management (m/f/d)

This position offers a gross annual salary of between €40,000 and €45,000.

PS Direct - Job perfect

Do you want to directly support people through your work and ensure they can safely and reliably carry out their therapy at home? Then a responsible position awaits you at the interface between patients, health insurance companies, and internal departments. With your meticulous work ethic and organizational skills, you will contribute to ensuring that every patient receives the best possible care. We are seeking candidates for direct placement.

Your tasks

• You accompany patients on their journey to home care and ensure that they can carry out their complex drug therapy safely and successfully.
• You prepare orders and cost estimates carefully and ensure timely processing.
• You are in regular contact with health insurance companies and payers and coordinate all billing-related processes.
• You provide support to patients by phone and in writing, answering their questions competently and empathetically.
• You reliably maintain customer and patient data and ensure high data quality.
• In addition, you will support administrative tasks and work closely with internal departments.

Your skills

• You have completed commercial or pharmaceutical-commercial training or possess a comparable qualification.
• You bring at least one year of professional experience and enjoy working with patients and customers.
• You are characterized by a meticulous, structured and independent work style.
• Organizational skills, teamwork, commitment and resilience are among your strengths.
• You work confidently and routinely with the common MS Office applications.
• Ideally, you already have experience with Microsoft Dynamics NAV (Navision).
• Knowledge in the homecare sector is an advantage, but not a requirement.

This is what you will be offered

• Apply easily – no cover letter required
• Modern workplace & relaxed atmosphere
• A team that truly sticks together
• Flexible home office options & genuine work-life balance
• Health services you can actually use
• Travel allowance on top
• Completely free for applicants
• bewerbung@ps-direkt.com Tel. +49 221-846909-0 or feel free to contact us on Xing! Please understand that documents sent by post will not be returned. Your documents and personal application data will be processed in accordance with the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG-neu).