OVERVIEW
The Cook Street Village Activity Centre is seeking an Administrative Assistant to support our team with excellent organizational and communication skills, both verbal and written. We are a nonprofit Centre providing services and programs that enhance the health and wellbeing of our age 50+ population. This position reports to the Executive Director and works 35 hours a week, primarily Monday to Friday. Join us in delivering exceptional service while contributing to the smooth operation of our office!
Responsibilities:
- Maintain all record-keeping systems
- Respond to inquiries and facilitate communication with our members and the general public
- Schedule appointments and meetings
- Assist with coordinating our rental space
- Fill in as needed as the lead front-desk receptionist and assist in the kitchen/cafe
- Train, mentor and support volunteer receptionists
- Register participants for activities, events, courses, and workshops
- Create and post digital screen board presentations and posters
- Assist with special events
- Provide the Board of Directors with written reports and attend Board meetings as needed
- Perform end of day cash out and reporting
- Update the website and create social media posts
- Update and manage the phone system
- Assist with weekly newsletter production and maintain newsletter mailing list
- Welcome and assist members, volunteers, visitors, particularly seniors aged 50+
- Open and/or close facility as needed
- Respond to building emergencies as needed and complete appropriate incident reports
- Assist in preparing rooms for rentals, meetings, courses, and activities
Qualifications:
- Experience with maintaining a database and excellent computer skills (MS Office Suite including Access database systems, Adobe Creative Suite, Constant Contact)
- A minimum of three years’ experience in a similar environment
- Prior customer service experience
- Experience handling cash, reconciling sales and working with POS systems
- Prior experience working in the non-profit sector desirable
- Prior experience working with seniors desirable
- Prior experience working with volunteers desirable
- Current criminal check including vulnerable persons check
- Food Safe Level 1
- Current Standard First Aid certificate with CPR Level C with AED training
Skills and Abilities:
- Strong attention to detail and able to keep accurate records
- Excellent written and verbal communication skills
- Well developed interpersonal skills, patience and good listening skills
- Able to problem solve and prioritize
- Possess strong time management skills
- Able to multitask in a dynamic environment
- Able to work both independently and as part of a team
- Able to operate and trouble-shoot simple issues with basic computer and audio-visual equipment
Schedule: Monday - Friday 8:30am-4pm
May be required to work occasional Saturdays during special events as required
Benefits:
Casual dress
On-site parking
Paid time off
Work Location: In-Person Victoria, BC V8V 3X7: reliably commute or plan to relocate before starting work (required)
How to Apply: Please include a cover letter and your resume in one PDF file.
Job Type: Full-time
Pay: $20.00-$21.00 per hour
Expected hours: 35 per week
Benefits:
- On-site parking
- Paid time off
Flexible language requirement:
Schedule:
Experience:
- Administrative: 3 years (required)
Work Location: In person
Application deadline: 2025-01-30
Expected start date: 2025-02-0