ORDER DESK

• Respond to customer inquiries/orders, solving problems to maintain good customer relations
• Accurately inputting, processing, and handling customer orders by email & phone
• Writing up sales quotes for Sales Team to give to customers
• Prepare and communicate shortages and adjustments to various internal and external parties
• Work with warehouse team to prepare and arrange orders for shipment
• Update and maintain office policies and procedures
• Prepare and process order paperwork including order confirmations and invoices
• Assisting the Sales Representatives and Management to ensure our customers consistently receive the highest level of customer service.
• Preparing reports and business correspondence as required.

SKILLS

Chinese and English both required
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Expected hours: 37.5 – 45 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Language:

• Chinese (preferred)

Work Location: In person
Expected start date: 2025-09-0

Please refer the Job description for details