Do you enjoy helping others and keeping things running smoothly behind the scenes? Are you someone who thrives in a fast-paced, people-first environment? Do you like working in a large, energetic team? If so, we’d love to meet you!

WHO WE ARE:

Step Up Massage & Rehab is a leading multidisciplinary healthcare clinic in the heart of Toronto. We are dedicated to providing evidence-based, rehabilitative, and holistic care through a wide range of services including:

• Chiropractic Care
• Physiotherapy and Pelvic Health Physiotherapy
• Massage Therapy
• Acupuncture
• Naturopathic Medicine
• Chiropody
• Manual Osteopathy
• Psychotherapy and Clinical Social Work
• Athletic Therapy

Our passionate and collaborative team is committed to helping patients step up their health and wellness, and we’re looking for a motivated and personable administrative assistant/receptionist to join us.
Step Up Massage & Rehab is searching for a self-motivated, detail-oriented, and personable individual to join our growing team. As a valuable member of the team, you will assist our day-to-day operations and facilitate an excellent guest experience.

As the first point of contact for our patients, you will play a vital role in supporting the day-to-day operations of the clinic and ensuring a positive guest experience.

• Greet and check-in patients in a friendly, professional manner
• Answer phone calls and emails, respond to inquiries, and be knowledgeable on the services, products, and pricing
• Manage appointment scheduling and maintain an accurate and organized calendar for multiple practitioners
• Process payments and submit insurance claims through online portals, with follow-ups made when required
• Manage patient records with accuracy and confidentiality
• Assist in running administrative reports and troubleshooting minor technical issues
• Perform laundry service and light maintenance of reception area, staff room, and treatment rooms
• Set up therapy rooms and keep them fully stocked; make timely requests for replenishment when needed
• Open and close the clinic according to established procedures
• Communicate and collaborate with the team to ensure efficient clinic operations

Responsibilities may evolve and are not limited to the list above.