THE ROLE

Based in our modern Swansea office, this full-time, permanent position offers a 37.5-hour working week (Monday–Friday, 9am–5pm). This role requires strong front-of-house skills ensuring every visitor, client, and team member receives a professional and welcoming experience.
You’ll work closely with legal and operations staff to deliver high-quality internal support and maintain our corporate image at reception.

CLIENT-FACING & FRONT OF HOUSE DUTIES

• Serve as the first point of contact for clients and visitors, delivering a warm, professional welcome in person and over the phone
• Coordinate meeting room bookings, set up refreshments and ensure rooms are prepared to a high standard for client meetings and consultations
• Maintain the reception and shared office areas, including meeting rooms, communal areas and suppliers
• Liaise with senior stakeholders, partners, and external guests with tact, discretion, and efficiency.