SAIGE Homecare is an established home care agency that has been serving the Calgary community for over 10 years. We pride ourselves on our Nurse Managed Client Centered Care and high level of professionalism.
We are seeking an enthusiastic and motivated Administrative Assistant to join our team as we provide compassionate and focused care to our clients. As an integral part of our organization, the Administrative Assistant will provide administrative and operational support to assist Management, Nurses, and Human Resources in upholding company standards for all clients and staff.

• Reception duties: answering calls, dealing with clients and caregivers in a respectful and professional manner; returning calls in a timely fashion; representing the company and its values to a high standard while communicating with prospective clients and outside vendors.
• Scheduling for Clients and Caregivers: Schedule and maintain client’s ongoing staffing requirements; arrange or organize schedules for clients based on their care plans and availability of caregivers; follow up on caregiver availability, vacation, sick calls; gather data and reports as needed.
• Support clients and staff via email ticketing system and telephone.
• Correspondence and Data: Manage incoming and outgoing email and support queues; maintain an up to date filing system, scanning documents, and saving accurately; keep office and vendor contact information up to date; documentation and charting for clients and caregivers
• Technical Support: Serve as IT Super User to assist team in technical support issues; liaise with vendors for setup and troubleshooting of programs; app support for caregivers.
• Office Maintenance: Supply inventory maintenance and ordering; maintenance of equipment; general upkeep of area.
• Care Supervisor Support: Assist with creation/maintenance of documents and reports; client packages; setting up appointments with clients, caregivers, and other parties; Client Onboarding including obtaining documentation, sending contracts, and managing files.
• HR Support: Assist in Caregiver Onboarding from screening to reference checks; follow up on certifications.
• Event support: Assist in events like Orientation, Job Fairs, Agency events, as needed
• On Call coverage after hours required every few weeks. On call compensation provided.