OVERVIEW

We are seeking a highly organized and detail-oriented Administrative Assistant / Sales to join our team. This role is essential in supporting the daily operations and the acquisition of new business. The ideal candidate will have experience in a hotel environment, demonstrating strong administrative and sales skills and a commitment to providing excellent service.

Education:

• Secondary School (preferred

Experience:

• Front desk: 2 years (preferred)
• Administrative experience: 1 year (preferred

• Manages administrative duties on a day-to-day basis and establishes office procedures.
• Designs and maintains filing, distribution and archive systems for a variety of records and files such as correspondence
• Orders office supplies.
• Collects and manages guest data to build market intelligence.
• Executes sales calls under the direction of the General Manager.
• Prepares and balances Best Western accounts, like Travel Cards, Free Night Stays, BW Rewards etc.
• Reconciles credit cards daily
• Prepares month end documentation for the accounting department.
• Takes month end inventories of vending machines and sundry
• Greets guests with a smile and in a warm and courteous manner
• Responds to guest requests promptly
• Works as a team player
• Maintains equipment
• Performs other duties as required or assigned.
• Foster Business with proactive sales approach.
• Analyze current client base and devise innovative approach to boost said base.
• Approach Corporate and Social organizations to promote the hotel
• Provide superior guest service, with speed and efficiency when returning calls and making bookings.
• Be the face of the hotel at industry and networking events with professionalism and character.
• Work with travel partners
• Report and document all sales activity
• Provide a superior guest experience and support at every stage of capturing corporate and leisure bookings.
  Job Type: Full-time
  Pay: $48,000.00-$52,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• Extended health care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Front desk: 2 years (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Work Location: In person
Expected start date: 2025-02-1