Administrative Assistant - Sales at LED FastStart

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception Duties, File Verification, Memorial Design, Family Support, Appointment Setting, Paperwork Processing, Payment Processing, Customer Inquiries, Communication, Organizational Skills, Detail Oriented, Compassion, Integrity, Confidentiality, MS Office Suite, Basic Mathematics

Industry

Staffing and Recruiting

Description

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting and meeting with at-need cemetery families and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Performs reception duties Verifies at-need files before meeting with families Performs blind checks Follows up with memorial renderings, processes and timelines Prepares marker monument placement paperwork Designs memorials Notifies families when flowers are placed Sets Arrangement Continuation Appointments Serves at-need cemetery families Stands graveside services and provides support to the families Sets follow-up visits at the at-need arrangement conference Logs information for Family Service Counselors Prepares and processes Veteran’s Paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Receives and processes payments and contracts Processes accounts payable transactions Assists Location Management, Sales, and Family Service Counselors Greets family members and friends Communicates client family’s needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Flexible schedule – MUST be available to work weekends Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Postal Code: 70124 Category (Portal Searching): Administration and Clerical Job Location: US-LA - New Orleans Job Profile ID: F00200 Time Type: Full time Location Name: Lake Lawn Metairie Funeral Home - Metairie Cemetery Assoc & Crematory - Heavens Pets Cremation Center - New Orleans Care Center - OH MKT New Orleans

Responsibilities

This role provides essential administrative and clerical support to a funeral home or cemetery facility, focusing heavily on greeting and meeting with at-need cemetery families to provide information on services offered. Key duties include performing reception tasks, processing paperwork for memorials, managing appointments, and ensuring accurate documentation compliance.