Q Workplace Solutions (QWS) – one of Australia’s largest independent workplace investigation firms - is seeking a proactive and approachable individual to fill a 6-month contract position of Administrative Assistant at our Woolloongabba, Brisbane office.

About Us

QWS is an industry leader in workplace investigation services. Our team is trusted by law firms and leading employers to get to the crux of conduct concerns and workplace tensions to determine the facts. We specialise in conducting thorough and impartial workplace investigations, as well as offering a range of services, such as workplace reviews and advisory support, to help employers cultivate healthier workplaces.

Our national team of 20 legally trained investigators are highly skilled and committed to delivering the highest level of service to our clients. They’re also incredibly welcoming and kind.

About the Role

As our team continues to grow and we focus on a number of business and process improvement opportunities, we have identified the need for additional administrative support to assist our team of investigators. We have decided to trial this role on an initial 6-month contract while we assess operational needs of the business.

This is a central role across document and matter management, day-to-day office operations, and executive support – ensuring our office operations support our national team effectively.

This is a wonderful opportunity for someone who is organised, reliable and enjoys collaborating closely with team members. You will have strong people skills, a passion for supporting others and a proactive approach to balancing multiple tasks.

Key Responsibilities

• Support document management processes and formatting of reports
• Provide matter related and general team administrative support
• Assist with office operations, including phone and visitor management
• Manage office purchasing and building maintenance
• Provide Executive Assistant support to the Director & Principal

Skills & Experience

We are looking for someone with demonstrated experience in Administrative Support and/or Office Administration, with:

• Excellent communication skills and a people-first approach
• High proficiency in Microsoft Suite, Microsoft 365 and Windows environments, particularly Microsoft Word and SharePoint
• High proficiency with PDF
• Strong organisational skills and ability to manage multiple tasks
• A proactive problem solver, with attention to detail and a methodical approach to issue resolution
• Proven ability to maintain strict confidentiality at all times
• Experience in the legal/professional services sector is a bonus

Benefits

• Work-life balance – Monday to Friday, 9am-2pm (or similar)
• Varied and collaborative role
• Excellent culture, friendly and high performing team environment
• Wellbeing initiatives – we genuinely care about our team
• City fringe location with on-site parking
• Flexible start date – with immediate start available
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