Administrative Assistant at Sound Income Group LLC

Fort Lauderdale, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Calendar Management, Communication Skills, Salesforce, Microsoft Office, Dictation Tools, Email Automation, Project Management, Logistics Coordination, Team Collaboration, Detail-Oriented, Tech-Savvy, Proactive Mindset, Customer Service, Event Coordination, Report Generation

Industry

Financial Services

Description

Description POSITION: Administrative Assistant Location: Fort Lauderdale – HQ Reports To: Director of Coaching Department: Coaching FLSA Classification: Exempt Who We Are At Sound Income Group, our mission is to help independent financial professionals and their clients thrive, especially those approaching or in retirement. We provide a full suite of resources across financial education, investment strategies, marketing, and practice management to support long-term success. We foster a collaborative, performance-driven culture rooted in integrity, innovation, and service. If you’re enthusiastic about making a measurable impact in the financial services space, we invite you to grow with us. Position Summary The Administrative Assistant will play a key role in supporting the Coaching team and driving forward momentum across advisor engagement and communication, scheduling, and project execution. This person will partner directly with our Primary Coaches and internal stakeholders to manage day-to-day operations, ensure seamless calendar coordination, handle pre- and post-call logistics, and maintain accurate documentation in Salesforce. The ideal candidate is detail-oriented, tech-savvy, and thrives in a fast-paced, collaborative environment. Minimal travel is required. Key Responsibilities Act as operational support for the coaching team, owning calendar management and scheduling in Salesforce and Outlook. Manage incoming and outgoing calls with a warm, professional phone presence; handle proactive follow-up and call recaps. Initiate outbound calls to promote upcoming webinars, coaching academies, and events, driving awareness and participation. Utilize dictation software (e.g., CopyTalk, Jump App) to transcribe notes and ensure timely communication post-session. Draft and send post-call emails and follow-ups, both manually and through automation tools. Catalog all communication accurately in Salesforce; maintain up-to-date records and ensure thorough documentation for each advisor interaction. Run communication and performance reports in Salesforce to support departmental visibility and success metrics. Support travel, seminar, and event logistics, including hotel bookings, transportation coordination, and supply tracking. Provide administrative support, including preparing documents, creating team resources, and managing project timelines. Coordinate internal meetings and logistics, prepare agendas, and distribute recaps and action items. Identify opportunities to improve processes and anticipate team needs with a proactive, solutions-oriented mindset. Represent the coaching team with professionalism in all interactions, both internally and externally. The duties and responsibilities described in the above job description are not a comprehensive list. Additional tasks may be assigned to the employee from time to time, or the scope of the position may change as necessitated by company demands and/or industry standards. Requirements Must-Have Qualifications Experience 1+ year of experience in an administrative, coordination, or assistant role. Excellent written and verbal communication skills, with white glove service. High level of autonomy and initiative; must be able to drive tasks forward independently. Education: High school diploma required; higher education is a plus Technology Expertise: Knowledge of Microsoft Office Suite, particularly Outlook. CRM system knowledge Familiarity with dictation tools (CopyTalk, Jump App) and email automation tools is a plus. Physical & Work Environment Requirements Ability to work for extended periods at a desk using a computer. Ability to lift up to 10 pounds if/when necessary. Routine use of the telephone and email. Office-based role with potential travel to conferences, events, and satellite offices as needed. Benefits We’re proud to offer a comprehensive benefits package that supports your professional and personal well-being, including: 100% employer-covered medical benefits and HRA account Dental & vision plans PTO + 10 NYSE company holidays per year 401K with company match program Free onsite parking Company-provided laptop and required technology Access to an on-site gym (free of charge) Weekly on-site carwash and detailing (at additional charge) Sound Income Group is an E-Verify employer. Sound Income Group is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules, and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability, or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications, and business needs.

Responsibilities

The Administrative Assistant will support the Coaching team by managing calendar coordination, handling logistics, and maintaining documentation in Salesforce. This role involves proactive communication and operational support to enhance advisor engagement and project execution.