Administrative Assistant - Southern FS, Inc - Macedonia, IL
Company: Southern FS, Inc
City: Macedonia
State: IL
The FS brand represents a standard of excellence for agricultural and energy-related products. It’s the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

NOW HIRING: LOCATION OPERATIONAL ASSISTANT / ADMINISTRATIVE

Reports To: Location Manager
Employment Type: Full-Time
Are you organized, detail-oriented, and passionate about delivering outstanding customer service? We’re looking for a Location Operational Assistant / Administrative to support our day-to-day operations and ensure smooth customer interactions.

JOB SUMMARY

The Location Operational Assistant / Administrative will play a key role in assisting the Location Manager with billing, inventory, customer service, and general administrative support. This position requires strong communication skills, accuracy in data entry, and the ability to multitask in a fast-paced environment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION AND/OR EXPERIENCE:Associate’s degree (A.A.) or equivalent from a two-year college or technical school;OR six months to one year of related experience and/or training;OR an equivalent combination of education and experience.
• Strong organizational and multitasking skills.
• Attention to detail and proficiency in data entry.
• Customer service experience preferred.
• Knowledge of agricultural products is a plus but not required.
• Comfortable using computers and basic accounting or inventory software.
• Team player with a proactive attitude and willingness to assist where needed.

KEY RESPONSIBILITIES

• Greet and assist customers in-person and over the phone with professionalism and warmth.
• Support billing operations for all products, including fertilizers, chemicals, fuels, and store items.
• Maintain accurate inventory records on a daily and monthly basis.
• Organize and manage store displays, promotions, and seasonal merchandising.
• Ensure cleanliness and organization of the store; delegate and assist with daily and weekly cleaning tasks.
• Enter data into billing systems and prepare invoices, bills of lading, credit memos, and shipping documentation.
• Assist in credit administration, including processing new applications and promoting Agri-finance services.
• Collaborate with sales staff to promote company products and services.
• Ensure excellent customer experience by prioritizing customer satisfaction and building long-term relationships.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• EDUCATION AND/OR EXPERIENCE:Associate’s degree (A.A.) or equivalent from a two-year college or technical school;OR six months to one year of related experience and/or training;OR an equivalent combination of education and experience.
• Strong organizational and multitasking skills.
• Attention to detail and proficiency in data entry.
• Customer service experience preferred.
• Knowledge of agricultural products is a plus but not required.
• Comfortable using computers and basic accounting or inventory software.
• Team player with a proactive attitude and willingness to assist where needed