ABOUT US:

STOR-X is a Canadian-made, owned, and operated home organizing solutions business. Over 35 years, and counting, we’ve helped thousands of Canadian and US customers go from chaos to calm. We believe that organization simply feels great. Less clutter. Less stress. More time to focus on what really matters.

SKILLS & QUALIFICATIONS:

• At least 2 years experience in an administrative support role.
• Diploma/Certificate in Business Administration would be an asset.
• Strong customer service experience.
• Excellent command of the English language both verbal and written.
• Proficiency with MS Office.
• CRM experience is desired (Salesforce).
• Social Media experience is desired or willingness to learn.
• Experience working with franchisees would be an asset.
• Must be comfortable on the phones and doing preliminary video calls and interviews with potential new franchisees.
• Ability to establish priorities and provide accurate and timely information.
• Ability to effectively multi-task in a fast-paced environment and work with minimal supervision.
• Ability to work with all outside vendors, corporate departments, franchise owners, and franchise level employees.
• Excellent command of the English language both verbal and written.
• Goal-oriented and self-motivated with excellent relationship building skills.
• Must be legally entitled to work in Canada.
  We thank you for your interest in this position. Qualified candidates will be contacted for an interview.
  Job Types: Full-time, Permanent
  Pay: $22.00-$26.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Experience:

• Customer service: 2 years (preferred)
• Receptionist: 2 years (preferred)
• Administrative Assistant: 2 years (preferred)

Work Location: In perso

MUST LOVE A VARIETY OF ADMINISTRATIVE TASKS (AND DOGS…)

We have an exciting opportunity for an experienced Administrative Assistant to join our growing team in Richmond.

RESPONSIBILITIES:

• Responsible for incoming calls, answering preliminary questions related to the operations of the franchisee network.
• Prepares correspondence in response to emails received from various email accounts related to STOR-X® products and services.
• Provides administrative support duties in coordination of Franchisee meetings and quarterly update materials.
• Assists with administrative tasks for Franchisees including training, accounting and operational support.
• Follow-up with Franchisees on outstanding documentation related to accounting, marketing and other business disciplines.
• Responsible for updating database content to maintain current and up-to-date status of specific tasks and follow-up items.
• Prepares documents to track upgraded funds for all completed transfer transactions.
• Processes and performs required procedures related to Franchise Operations.
• Processes check requests, invoice reconciliation and cost ledger submissions from Franchisees’.
• Completes reports and statistics requests from Senior Management.
• Assists with coordination of company events.