As the Administrative Assistant and Student Success Manager at ICN Business School’s Berlin campus, you will play a vital role in ensuring the smooth operation of our academic and student support services. Acting as a key liaison between students and the school, you will provide administrative support, manage student services, and contribute to overall campus management. This role requires multitasking, strong organizational skills, and a proactive, solution-oriented mindset. Your work will directly impact both the quality of the student experience and the efficiency of campus operations.

QUALIFICATIONS

• Education: High school diploma or equivalent; degree in business administration, education, or a related field is a plus
• Experience: Previous experience as an administrative assistant, student advisor, or in a comparable role
• Languages: Fluent in German and English (written and spoken); French is an advantage
• Excellent organizational and time-management skills
• Strong verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software
• Ability to handle confidential information with discretion
• High attention to detail and accuracy
• Ability to work independently as well as part of a team
• Strong problem-solving skills and ability to adapt quickly
• Capacity to multitask in a fast-paced environment
• Empathy and ability to support and mentor students effectively
• Familiarity with academic environments and student services