Administrative Assistant/Surgical Coordinator at University Orthopedics

East Greenwich, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Surgical Coordination, Patient Scheduling, Medical Billing, Insurance Pre-authorization, EMR Systems, Practice Management Systems, MS Office, Patient Triage, Medical Coding, Administrative Support, Patient Communication, Calendar Management

Industry

Hospitals and Health Care

Description

Job Title: Administrative Assistant/Surgical Coordinator Reports to: Administrative Manager General Summary of Duties: Responsible for performing a variety of duties specific to the appropriate scheduling of surgical cases for the Physician. Exceptional organizational skills and people skills are needed. Principle Duties and Responsibilities: * Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education. * Ensure that all appropriate paperwork is completed prior to the scheduling procedure. * Ensure accuracy of patient registration and scheduling. * Ensure correct codes and patient information is provided to OR booking offices. * Appropriately coordinates number and length of cases booked per OR session. * Ensure timely updating of provider’s calendar, to ensure accurate OR and office schedule, calls, conferences, and departmental obligations. Communicates these changes to Administrative Manager, Site Manager, and COO. * Responsible to obtain appropriate referrals and authorizations for office visits, procedures, and surgeries on the physicians/providers' schedule. * Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts. * Ensure appropriate testing is performed prior to procedures including lab work, clearance from patient’s primary medical physician, etc. * Contact insurance companies to obtain pre-authorization as required. * Correspond with appropriate billing staff regarding patients scheduled and need for contact regarding deductibles or payments due prior to surgery. * Communicate all necessary information to patients regarding arrival, pre-and post-op instructions, and appointments required for their procedure. * Assists with general office work such as mail, filing, forms completion. * Key player in the training process for other Admins and front desk staff. * Functions in a collaborative way, including training (when necessary) other UOI employees including call center, reception, and other Administrative Assistants. * Answer and triage patient phone calls. * Additional duties as assigned by the Manager to meet department needs. Requirements: * High school diploma or equivalent required. * Administrative and organizational skills to coordinate patient-care activities. * Excellent telephone manner and the ability to communicate effectively with patients, coworkers, and other physician offices. * Excellent computer skills to accurately and efficiently assist in the running of a busy office, including email, scanning and word processing. * Organizational skills to triage patients appropriately for required testing, visits, surgeries, and other encounters. * Knowledge of MS Office and EMR systems/Practice Management Systems. * Ability to maintain confidentiality. * Attention to detail. * Must be able to travel to all sites if/when necessary.

Responsibilities

Responsible for scheduling surgical cases, coordinating preoperative testing, and managing provider calendars. The role also involves obtaining insurance authorizations and communicating pre- and post-operative instructions to patients.