Administrative Assistant at The Fedcap Group

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

20.2

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Reception Services, Telephone Outreach, Data Entry, Confidentiality, Scheduling, Document Management, Participant Interaction, Error Checking, Diversity Sensitivity, Record Keeping, Appointment Management, Communication Skills, Patience, Organizational Skills, Database Management

Industry

Non-profit Organizations

Description

What You'll Do The Administrative Assistant is responsible for providing administrative support services for staff and participants assigned to WeCARE as well as managing activity in busy reception areas. Your responsibilities will include: Provide participant reception services including, greeting participants, answering, and directing phone calls. Perform telephone outreach to individuals who failed to report for appointments. Print reports and review for errors and inconsistencies. Explains process and services to participants and obtains participant signatures for consent. Assist in scheduling participant appointments. Maintain participant medical documents, attendance records and files. Enter participant demographic data and action codes and scan documents into computerized databases. You're a great fit for this role if you have: High school diploma or GED required. Bachelor or associate degree from an accredited college or university preferred. One (1) or more years of satisfactory full-time administrative support experience. Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality. Experience working with public assistance recipients, homeless, formally incarcerated, and/or those affected by the challenges associated with poverty a plus. Ability to be patient and sensitive to individuals with disabilities. Ability to enter data into specialized database. Compensation $19.24-$20.20/hr The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V. EOE Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered. Website: http://fedcapgroup.org/

Responsibilities

The Administrative Assistant provides administrative support for staff and participants, manages reception areas, and performs various clerical tasks. Responsibilities include greeting participants, scheduling appointments, and maintaining medical documents.