• A great opportunity to develop your skills in a professional administrative role.
• Be part of an innovative school where no two days are the same
• Stunning location, spectacular views and modern facilities
• Be part of a community-based service where you work within a team that truly makes a difference.
  Reporting to the School Executive Officer, you’ll play an important part in keeping the School and Legal Clinic running smoothly. This is a unique, entry-level role where no two days are the same. You’ll be the first point of contact for staff, students and members of the public—answering phones, greeting visitors at reception, assisting with enquiries, and providing a wide range of administrative support. The role is very personality-driven and best suited to someone who is calm under pressure, has strong interpersonal skills, and thrives in a busy environment.

WHAT YOU’LL BRING

• Strong communication and customer service skills—you’re approachable, professional, and can manage challenging conversations calmly.
• A resilient, upbeat personality—you know how to maintain your energy and composure in a busy, people-focused role.
• The ability to listen with empathy while maintaining clear boundaries and staying focused on your role.
• A proactive, team-oriented attitude—you’re happy to chip in and help where needed.
• Attention to detail, time management skills, and the ability to juggle competing demands.
  If you’re looking for variety, connection, and a fast-paced, people-first role, this could be the perfect opportunity for you.
  This continuing position is full time at a HEW 4 Higher Education Level located at City Campus.

IF VIEWING THIS ON A JOB BOARD OTHER THAN THE UNIVERSITY’S PLEASE CLICK ‘APPLY’ TO REACH THE UNIVERSITY’S WEBSITE, WHERE A COPY OF THE POSITION DESCRIPTION CAN BE ACCESSED. PLEASE DOWNLOAD A COPY BEFORE COMMENCING YOUR APPLICATION.

Your application must include:

• Your resume
• A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.
• Completion of an associate diploma with relevant work experience, or a certificate level qualification with relevant work experience; or an equivalent combination of relevant experience and/or education/training.
• Ability to make sound decisions within your sphere of responsibility
• Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.
• Demonstrate accuracy, attention to detail and ability to follow procedures
• Demonstrate ability to work with limited supervision and broad direction and also as a member of a team
• Knowledge of MS Office Suite, Allocate Plus, Nustar, Fraedom and Technology One • Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.

KEY RESPONSIBILITIES

• Provide high-level administrative support to the School and Legal Centre staff, particularly in areas such as assessment and exam processes, course outlines, enrolments and timetable management.
• Respond to phone, email, and in-person enquiries from students, staff and the public in a professional and timely manner.
• Assist in course and program support activities and ensuring compliance with University deadlines.
• Support student enrolment processes, working closely with staff and academics to ensure a seamless and positive experience.
• Provide administrative support for meetings including preparing agendas, taking minutes, and collating supporting documentation.
• Accurately manage purchasing processes including reconciling the University purchasing card (Fraedom), raising purchase orders and receipting invoices in Technology One.
• Build strong collaborative relationships across the School, College and Divisions including Student Central, HR, and Finance.
• Treat sensitive matters with discretion and adhere to University privacy and confidentiality policies.

TO ENSURE THAT YOUR APPLICATION RECEIVES FULL CONSIDERATION, IT’S IMPORTANT TO STRUCTURE AND ADDRESS THE SELECTION CRITERIA OUTLINED IN THE APPLICATION PROCESS. THIS HELPS US BETTER UNDERSTAND YOUR EXPERIENCE AND SUITABILITY FOR THE ROLE. WE APPRECIATE YOUR ATTENTION TO THIS MATTER AND LOOK FORWARD TO REVIEWING YOUR APPLICATION.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.
Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).
For specific position enquiries, please contact Rachel Brien, School Executive Officer on (02) 4921 5839 or via email Rachel.Brien@newcastle.edu.au.
Having Difficulties? Please reach out to us: employment@newcastle.edu.au