Administrative Assistant at Westgate Resorts

Hollister, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

21.5

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative support, Organizational skills, Communication, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Data reporting, Meeting coordination, Office administration, Customer service, Attention to detail, Hospitality operations, Record keeping, Inventory management, Professional correspondence

Industry

Hospitality

Description

Company Description Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Known as the “Gem of Table Rock Lake,” Westgate Branson Lakes Resort provides a fun and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.. Job Description As the Administrative Assistant, you will support the Resort General Manager and the Senior Leadership team. This role is essential to the day‑to‑day success of resort operations, providing administrative, organizational, and communication support in a fast-paced hospitality environment. The ideal candidate thrives on creating structure behind the scenes while supporting a seamless guest and team experience. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth. What You Will Do • Partner with resort operations teams to research, track, and resolve internal and guest‑related service matters. • Support executive and senior leadership by preparing presentations, meeting materials, project outlines, and operational documentation. • Compile and distribute daily and weekly resort reports, statistics, and performance data to leadership. • Assist with the development, organization, and ongoing maintenance of resort policies, procedures, and departmental organizational charts. • Coordinate and support leadership meetings by scheduling, preparing agendas, taking detailed minutes, and communicating follow‑up actions. • Oversee general office administration, including correspondence, filing, photocopying, and office supply inventory for the resort. • Responsible for ordering office supplies and related materials through Fusion. • Serve as a professional first point of contact by answering multi‑line phones, routing calls, taking messages, and responding to general guest and employee inquiries. • Perform other duties and special projects as assigned by resort leadership. Qualifications • Associate’s degree with a minimum of two (2) years of administrative or supervisory experience, preferably in hospitality, resort, or service‑driven environments, or an equivalent combination of education and experience. • Proficiency in Microsoft Word, Excel, and PowerPoint required • Strong organizational skills, attention to detail, and a commitment to guest-centric service Additional Information Why Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision Coverage Paid Time Off – Vacation, Sick, and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay – Access Your Earnings When You Need Them Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your Well-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP) – Support When You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents Career Growth and Advancement Opportunities Community Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 36103-WG Branson Lakes Resort Career Site Category: Administrative Compensation: USD 20.50 - USD 21.50 - hourly

Responsibilities

The Administrative Assistant provides essential organizational and communication support to the Resort General Manager and senior leadership team. Responsibilities include managing office operations, preparing reports and presentations, and facilitating seamless guest and team experiences.