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Administrative Assistant at zortech solutions
British Columbia, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

26 Jan, 27

Salary

60000.0

Posted On

28 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

HR Technology & Services

Description
  • Enhance efficiency in meeting coordination, documentation management, and information management. Support the Manager of Quality & Privacy in maintaining effective quality systems and structures for Accreditation Canada and other quality-related projects.
  • Schedule and attend committee meetings, prepare agendas and materials as required, and accurately capture meeting minutes, decisions, and action items.
  • Support, review, and assist in the development and maintenance of Standard Operating Procedures (SOPs) and other processes, ensuring clarity, consistency, and alignment with best practices.
  • Coordinate and manage client record disclosure and access requests, including reviewing records for completeness, identifying and redacting personal and third-party information in accordance with privacy legislation, organizational policies, and legal requirements, and preparing records for release to authorized parties.
  • Administer the client complaint management process from intake through resolution, including logging and organizing complaints, conducting or supporting investigations, documenting findings, coordinating follow-up actions with operational teams, and ensuring timely resolution and communication.
  • Enter and maintain information in trackers and databases, organize electronic and physical files, and assist accreditation committees with tracking project timelines, deliverables, and required documentation.
  • Collaborate with the Manager of Quality & Privacy and Accreditation committee members to support the achievement of accreditation standards and conduct quality checks on documentation to ensure accuracy, completeness, and consistency.
  • Provide comprehensive administrative support, including composing correspondence, maintaining records, preparing reports and documentation, and managing schedules.

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Responsibilities