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Administrative Assistant - (ZR_28296_JOB) at BruntWork
Quezon City, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administrative Support, Communication Skills, Sales Skills, CRM Systems, Phone Systems, Organizational Skills, Attention to Detail, Website Support, Jewelry Knowledge

Industry

Staffing and Recruiting

Description
This is a remote position. Job Description for Administrative Assistant Scope: Monday to Friday, 9am to 6pm Eastern with an hour unpaid break Handle high-level customer service for appointment-based jewelry business Manage multiple communication channels: email, phone, chat, and online forms Potential for performance-based bonuses Long-term commitment expected with opportunity for role expansion Direct management by business owner with support from client success manager Responsibilities: Manage and respond to business emails, including segregating spam and prioritizing urgent communications Answer incoming phone calls and provide professional customer service Respond to online leads and chat inquiries immediately or within minutes Set appointments for prospects and existing customers Handle administrative tasks including government forms and general business support Provide basic website support and maintenance for Shopify platform Create and maintain a frequently asked questions database for consistent responses Ensure coverage during and outside of business hours (10am-5pm EST) to capture all potential leads Requirements: Excellent English communication skills, both written and verbal Experience in customer service and administrative support Basic sales skills and ability to engage with prospects professionally Familiarity with CRM systems (Oracle NetSuite preferred) Experience with phone systems (RingCentral preferred) Ability to work independently and manage multiple communication channels Strong organizational skills and attention to detail Comfortable working with jewelry/luxury retail customers ​ Independent Contractor Perks: HMO Coverage for eligible locations Permanent work-from-home Immediate hiring Steady freelance job ZR_28296_JOB
Responsibilities
The Administrative Assistant will manage high-level customer service for an appointment-based jewelry business, handling communications through various channels. Responsibilities include responding to emails, phone calls, and online inquiries, as well as managing appointments and administrative tasks.