QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

KNOWLEDGE

• Demonstrated commitment to multiculturalism and social justice.
• Demonstrated familiarity with computer platforms, (google apps for education), software (Microsoft Word, Excel, and PowerPoint, Slate, Workday CRM systems), and the internet.
• Appreciation for and understanding of the principles of Jesuit education.

SKILLS

• Spanish speaking ability, preferred.
• Strong written and oral communication (email, phone and in-person) demonstrating strong command of the English language.
• Strong public speaking ability.
• Recruitment, marketing and event planning and management experience, a plus

ABILITIES

• Ability to counsel prospective and current students with discretion and maintain appropriate levels of confidentiality and professionalism.
• Must be able to handle difficult situations with a professional demeanor and communicate effectively to multiple audiences and diverse groups.
• Able to meet deadlines, work autonomously and handle competing demands
• Ability to think strategically while balancing attention to detail, anticipation of needs, and excellent organizational skills.
• Some evening and weekend work will be required.
• Some travel will be necessary, including off-site recruitment events.
• Must hold a valid driver’s license.
• Must have reliable transportation.

EDUCATION

Bachelor’s degree preferred.
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YEARS OF EXPERIENCE

• Three or more years of related administrative experience or equivalent combination of education and experience required.

TITLE IX OF THE EDUCATION AMENDMENTS OF 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

AMERICANS WITH DISABILITIES ACT

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

POSITION PURPOSE

The Administrative Associate for Student Services and Admissions has the overall responsibility of managing the day-to-day operations for the Admissions and Student Services teams for the School of Education and Counseling Psychology. This in person role will also be responsible for managing the student services and enrollment office, including: Communicating with prospective and current students, assisting with logistics for events, organizing appointments and materials, and overall customer service for the two units.