TERRITORIAL ACKNOWLEDGEMENT

The offices of the College of Health and Care Professionals of British Columbia (CHCPBC) are located on the ancestral and unceded territories of the Coast Salish Peoples — specifically, the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations — the lək̓ʷəŋən (Lekwungen) Peoples — represented today by the Songhees and xʷsepsəm (Esquimalt) Nations — and the WSÁNEĆ (Saanich) Peoples — including the BOKḰEĆEN (Pauquachin), SȾÁ,UTW̱ (Tsawout), W̱JOȽEȽP (Tsartlip), and W̱SÍḴEM (Tseycum) Nations.

POSITION SUMMARY

The Administrative Associate, Licensure, supports the Licensure team by providing administrative and clerical assistance to ensure the smooth operations of the College’s licensing process. This frontline position is tasked with a wide variety of administrative functions and licensure-related tasks, including reviewing, processing, and tracking registration applications, and providing administrative support during Committee meetings. This role also supports other functions within the College and is a back up for general administrative duties.
It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.

QUALIFICATIONS/SKILLS

One (1) to Three (3) years’ experience in health regulation or a similar field.

• Strong customer service skills and excellent oral and written communication.
• Experience working with database software or customer relationship management platforms.
• Previous regulatory experience or understanding of legislative requirements.
• Tech savvy with excellent working knowledge of cloud computing systems and Microsoft Office suite (such as Word, PowerPoint, Excel, Outlook).
• Ability to maintain confidentiality and discretion of information received while performing work functions.
• Collaborative spirit and demonstrated ability to work productively within a team but also independently.
• Awareness of the Health Professions Act and Health Professions and Occupations Act and their application to the work of CHCPBC.
• Awareness of the Declaration on the Rights of Indigenous Peoples Act (2019) and Action Plan (2022-2027) and their application to the work of CHCPBC, including awareness of a distinctions-based approach related to Indigenous Peoples.
• Awareness of and commitment to learning and understanding the Truth & Recon-ciliation Commission’s 94 Calls to Action (2015), the In Plain Sight Report’s 24 recommendations specific to healthcare in BC (2020), and the 231 Calls for Justice in Reclaiming Power and Place: National Inquiry into Missing and Murdered Indigenous Women & Girls Final Report (2019) and how they intersect across the health care system.

• Commitment to ongoing learning related to Indigenous cultural safety and humility.

SUPERVISORY & REPORTING RESPONSIBILITIES/RELATIONSHIPS

Reports to: Manager, Licensure
Direct supervision: N/A

DUTIES & RESPONSIBILITIES

Correspond with applicants and registrants via in-person meetings, emails, and phone calls.

• Review applications to ensure all documentation has been received.
• Data entry: ensure the integrity of the registration data entered into the database.
• Support the development and maintenance of the records management system.
• Support as necessary the scheduling, the preparation, and the follow-up of committee, project and working group meetings – confirming attendees, booking meeting rooms, travel arrangement and reservation, refreshments, etc.
• Draft correspondence and process mail merge from letter templates.
• Contribute to strategic goals and outcomes identified for licensure.

• Other duties as assigned by the Manager.