Position: Part-Time Administrative & Billing Specialist (Growth Potential)
Location: RelationshipStore Counseling & Coaching Center Burr Ridge IL
Hours: 6-10hours/week to start (flexible schedule), with the possibility to expand over time
Pay: $16/hr (with growth potential)

ABOUT US

RelationshipStore is a warm, professional counseling agency in the western suburbs of Chicago, dedicated to helping individuals and couples strengthen their relationships and improve their well-being. We take pride in excellent client service, efficient systems, and a team culture that’s supportive and collaborative.

QUALIFICATIONS

• Previous experience in healthcare or mental health billing and insurance a plus
• Strong organizational skills and excellent attention to detail
• Ability to learn new systems quickly and follow procedures consistently
• Clear, professional communication skills (phone, email, in-person)
• Proficiency with Microsoft Office, excel and online billing programs a plus
• Discretion and respect for confidential information (HIPAA compliance)

THE ROLE

We are adding a part-time Administrative & Billing Specialist to support our growing practice. You’ll work alongside our Office Manager to ensure smooth daily operations, with a focus on billing, insurance, and client intake. Over time, you’ll have the opportunity to take on more responsibilities and learn the full scope of office management, making this an ideal role for someone seeking long-term growth.

KEY RESPONSIBILITIES

• Verify client insurance coverage and benefits before sessions
• Submit and track insurance claims through Office Ally, Availity, and other systems
• Monitor unpaid claims and follow up with payers and clients as needed
• Assist with client intake: answering calls and emails, scheduling, onboarding paperwork
• Maintain accurate client and financial records
• Provide professional, compassionate communication with clients and team members
• Follow step-by-step processes to ensure accuracy and compliance with HIPAA
• Collaborate with the Office Manager to streamline and document procedures