ABOUT LYRA HEALTH

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
At Lyra Netherlands, we offer you a dynamic role of Administrative Case Manager where you’ll be at the heart of our administrative case management, working closely with our Office Manager to ensure all daily operations run smoothly.
You’ll support a close-knit and growing team where collegiality, personal development, and a good sense of humour go hand in hand.
This is a part time role, working 24-32 hours per week, depending on preference. It is a hybrid position in the Netherlands.

• Answering phone calls and handling emails
• Creating cases and entering data into the client system
• Scheduling intake appointments
• Referring clients to the network
• Sending out confirmations of assignments
• Case administration
• Following up on administrative tasks and requesting missing information
• Closing cases and sending evaluations
• Checking invoices
• Processing requests for additional sessions