Administrative Clerk at Children’s National Hospital

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Task Coordination, Priority Establishment, Telephone Operation, Photocopier Operation, Fax Machine Operation, PC Workstation Operation, Word Processing, Spreadsheet Programs, Database Programs, Information Communication, Client Screening, Information Verification, Proofreading, Filing Systems, Data Systems, Decision Making

Industry

Biotechnology Research

Description

Will be able to understand general operation of functional unit, to include knowledge of staff and program responsibilities. Coordinate tasks and establish priorities in response to work flow of the office or work unit. Perform basic clerical tasks by using a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.). Minimum Education High School Diploma or GED (Required) Required Skills/Knowledge Ability to operate telephone, photocopier, fax machines, and PC workstation. Required proficiency in basic word processing, spreadsheet and database programs. Functional Accountabilities Communications Communicate routine and general information to staff, customers and/or public about standard services, processes, and procedures using prescribed, established guidelines or "frequently asked questions". Screen and direct clients/visitors to appropriate source. Secure confidential information and handle appropriately. Gather readily available information from office records to draft e-mails, memos and other documents. Proofread documents for grammar, spelling, punctuation, and basic formatting. Provide answers to requests for general information in written format. Office Technology Use a variety of office equipment information systems (e.g. telephone, computer with standard software, fax, copier, etc.) to access, input, and verify standard information. Operate and perform tasks to maintain equipment with a general understanding of its capabilities. Use established filing and data systems, functions, and/or procedures. Review data and information for completeness and accuracy using standard guidelines. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Support Coordinate tasks and establish priorities in response to work flow of the office or work unit. Identify and recognize problems that have established precedents and limited impact. Refer non-standard questions and problems to higher levels. Understand general operation of functional unit, to include knowledge of staff and program responsibilities. Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Responsibilities

The role involves coordinating tasks, establishing priorities based on workflow, and performing basic clerical duties using standard office equipment and software. Responsibilities also include communicating routine information to staff and the public while ensuring the security and appropriate handling of confidential information.