ADMINISTRATIVE COORDINATOR – BILINGUAL (ENGLISH/FRENCH)

Location: Dorval, QC
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Salary: $42,000–$48,000 annually (based on experience)
King’s Transfer Van Lines is a family-owned and operated moving company with over 100 years of experience in local, long-distance, and international relocations. We are currently seeking a dependable and detail-oriented Administrative Coordinator to support our sales and operations teams at our head office in Dorval.

REQUIREMENTS:

• Fully bilingual in French and English (spoken and written)
• Previous experience in a customer service or administrative role (moving industry experience is a plus)
• Strong organizational skills and attention to detail
• Ability to multitask and adapt in a fast-paced, team-oriented environment
• Confident and professional phone manner
• Comfortable using Microsoft Office (Word, Excel, Outlook)
  Job Type: Full-time
  Pay: $42,000.00-$48,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (required)
• Administrative: 2 years (required)
• Microsoft Office: 2 years (required)

Language:

• English (required)
• French (required)

Work Location: In person
Application deadline: 2025-07-18
Expected start date: 2025-08-0

• Prepare all documentation for local and long-distance moves
• Support sales staff by helping with estimates and pre-move documents
• Manage customer files and follow up on move-related inquiries once the move is booked
• Answer incoming calls and direct customers appropriately when sales staff are on the road
• Provide outstanding customer service by responding to questions and concerns in a timely and professional manner
• Handle damage and insurance claims with accuracy and empathy
• Assist the front desk receptionist when needed (e.g., during lunch breaks or busy periods)
• Other administrative support tasks as required by the team